Trexis Insurance
Reviews and Complaints

Issue was resolved in a timely manner thank you thank you thank you thank you thank you thank you very much

Estoy llamando para hacer un reclamo, quisiera hablar con un agente en español ya que tengo muchos días tratando de comunicarme con la agencia para mas detalles del accidente .Mi número es 682202****. Ya que necesito alquilar un vehículo. Espero su pronta respuesta , oh me pueden enviar mensaje al mismo correo gracias .

II am very pleased with my car insurance plan the people working there were very helpful and understanding on how I could continue to make payments after my car insurance is reinstated because I get paid on the third of the month so I will continue to keep my car insurance policy, Robin Tipps Gunn

I need to change my username and password I forgot them already Thanks Ill try to remember them from now on Im trying

To me Traxxas insurance is the best insurance there is I have had this insurance for a few years now and they are really great

Couldn't hear anybody talking, said hello for almost a minute. Found it very time-consuming that I had to get into my email to get a special code for it to accept the call.

I don't have time for all that I want a number I can call and somebody actually answer. give a customer maybe three or four options that's it don't keep adding and expect them to remember and go to the right place.

Ive called several times to try and get ahold of Jonahs Johnson regarding my claim. Claim # 884083 She never answers and never returns my call! Im getting extremely frustrated.

They helped me with what I needed and sent what i needed in the mail I am very appreciate that theyare

Hannah keeps putting me too aside her availability says Monday through Friday from 8 AM to 5 PM But every time I call it goes straight to voicemail.if she doesnt reach me from 24 to 48 hours I needed my check issued because they wrote my name wrong, and Im not able to void or cash it in. Its been over two months now. style="background-color:

I don't feel like they helped me because I have three broken bones in my right arm and three broken ribs the person in the wrick hit us and we were setting still at the red light we were in a 2012 Mazda and he was in a 2024 Ford 350 truck and he said my little car pushed his truck and turned it around that is not true the police never talked to us they are saying it's my husband falt

Im trying to get in touch with someone befpre i get a lawyer i was in car with my husband and was struck really hard i already substand major injuries from another accident now my injuries are worse due to impact my injuries are worser due to that i was so much in pain i couldnt get to my surgion appointment on time now i gotta wait 3 more weeks i was able to walk a little now i can barely move without being in severe pain

I would like for my payment to go back to what it was. First of all, they did not get my car fixed due to me having a wreck, talking about my policy was in lapse and cancelled.

If my policy was cancelled or in lapse, why did it give me an option to pay my insurance? Trexis has no loyalty to their customers. Then they went up on my insurance because I changed my address and dropped the vehicle I wrecked and added my new vehicle with the same coverage as the vehicle I dropped.

So, I'm paying at the office to drop a vehicle, and Trexis is charging me. This is not right, and I need to talk to someone immediately.

Gotbin a wreck with one of ur policy holders on 1 14 and still am waiting on hearing back about getting a rental. My car is totaled and I can't get a call back for notbing

Been trying to get a vehicle dropped and 1 added before end of business today and it's been a few hours and still nothing

I have to call in the payment. When the website should and use to take my card payment.

The last time this happen I had a late fee and the lady going to say well next time pay it before the date .. and I said I did but it wouldn't go through