Contact Trexis Insurance Customer Service
Trexis Insurance Phone Numbers and Emails
Toll-Free Number:
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(877) 384-7466
Customer Service:
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(334) 288-3900
Technical Support:
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(877) 888-1712
How to Contact Trexis Insurance?
Most Popular Number:
| Total calls: 7 988 | Issues resolved: 200 | Last call: Jun 17, 2025 |
Trexis Insurance Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Trexis Insurance Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Trexis Insurance is 8773847466. 72% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 49% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Trexis Insurance may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Trexis Insurance Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Trexis Insurance is 8773847466. 72% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 49% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Trexis Insurance may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call Trexis Insurance mainly because of product/ service, request for information, payments and charges.
12% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Trexis Insurance Website:
Trexis Insurance Help Center:
Corporate Office Address:
Trexis Insurance Customer Service Reviews
Resolution complete . I am satisfied that they are done with my claim finally. I am thankful..now just waiting on my vehicle to get fixed.
How Good is Trexis Insurance's Customer Service?
Summary of Trexis Insurance Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Trexis Insurance?
Payments and Charges Question:
- “Payment”
- “Paying bill”
- “Pay bill”
Product/ Service Question:
- “Need insurance”
- “Crash”
- “Car failure”
Request for Information Question:
- “How to make a payment”
- “Why did my insurance go up 20”
- “Questions about adding a vehicle”
Activation/ Cancellation Question:
- “Canceling insurance”
- “Cancel at una aseguranza”
- “Canceled insurance”
Account Question:
- “Need resset password”
- “Locked my keys in my car”
- “Account info”
Return/ Replace Question:
- “Change policy”
- “Change payment date”
- “Change payment”
Refund Question:
- “Refund”
- “Refund stop payment”
- “I want a refund and this is getting ridiculous”
Cards Question:
- “My card information will not load so that I can pay my insurance online.”
- “Lost card”
- “Get card”
Staff Question:
- “Towing service”
- “End service”
- “Because I was supposed to be called back from a manager and never got a call back”
Website/ Application Question:
- “Need to reset my app on my phone”
- “Can't get on the website”
- “Reinstalling”
Shipping and Delivery Question:
- “To get the history of my first and last payment history”
- “Package delivered to wrong address”
- “Wrong address”
Employment Question:
- “They're terrible at their jobs”
Other Question:
- “Add vehicle”
- “Claim”
- “Accident of a Hit n Run Driver”
Compare Trexis Insurance Customer Service To
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